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Thu, Apr 07



The Human Error Tool Box: A Practical Approach to Human Error

This course offers practical approaches and tools to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.

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The Human Error Tool Box: A Practical Approach to Human Error
The Human Error Tool Box: A Practical Approach to Human Error

Time & Location

Apr 07, 2022, 10:00 AM PDT


About the event

Areas Covered in the Session:

  • Background on Human Error Phenomena and Measurement
  • The importance of Human Error Prevention/reduction
  • Quantitative and qualitative information gathering
  • Why do we need tools for human error reduction programs?
  • Training as a tool and human error
  • Facts about human error and training
  • Human Error as the Root Cause: what to do and how to measure it
  • ToolsPrediction Root Cause Analysis Cognitive load assessment Systems available Human error rate Floor checklist Interview questions
  • Human error rates and other metrics
  • Trending and Tracking
  • Metrics and Human ErrorKPI’s Human Error rate 1st-time pass rate Overall equipment effectiveness (OEE) Trending /Tracking

Learning Objectives:

  • Understand human error: factors and causes
  • Understand the importance: regulatory and business
  • Define the process to manage Human Error deviations
  • Learn about human error measurement
  • Learn about tools for measurement
  • Establish Key Performance Indicators
  • Define and measure human error rate, cognitive load, and CAPA effectiveness
  • Identify what I can do to support human reliability

Who Will Benefit:

  • Training managers and coordinators
  • Operations
  • Manufacturing
  • Plant Engineering
  • QA/QC staff
  • Process excellence/improvement professionals
  • Industrial/process engineers
  • Compliance officers
  • Regulatory/legislative affairs professionals
  • General/corporate counsel
  • Executive management

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